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Discrepancy Between App Functionality and Website Practice


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Anonymous

Dear Justin Guitar Support Team,
I hope this message finds you well. I recently purchased the Justin Guitar app with great enthusiasm, looking forward to practicing my routines anywhere at my convenience. However, I must express my disappointment with some aspects of the app’s functionality.
In particular, I’ve encountered an issue with the practice routines. For example, the routine suggests that I should practice a chord for 1 minute under the ‘Chord Perfect’ exercise. On the website, this is facilitated by a 1-minute timer, which I find very helpful. However, the app deviates from this by requiring me to play the chord correctly three times before moving on to the next exercise, without providing the 1-minute timer.
Could you please explain why there is this difference, and is it possible to have the app mirror the website’s functionality by simply running the timer?
Thank you for your attention to this matter. I look forward to your prompt response and a resolution that aligns the app’s practice routines with those on the website.
Warm regards,

Dominick